Boken kommer: förmedling och bemötande.

Abstract

My aim is to examine the special form of interaction between users of the shut-in service and the responsible librarians. My purpose is to examine how mediating of literature can be pictured in correlation with shut-in services. How do librarians describe their experiences of the shut-in service? What roles of mediating can be perceived? How can interaction interpreted in the context of the shut-in service? The material was acquired by doing qualitative interviews of five librarians who works with shut-in service. This study is based on the theory of Åse Kristine Tveit. Her model of mediating and her theory on the roles of mediating are the bases of my analysis. My conclusion is that librarians find it difficult to market their visiting work and that their relationship with shut-in service users is particular.