Användarundervisning på webben design för lättillgänglighet och användbarhet

Abstract

The aim of this thesis was twofold, on the one hand to compile a set of usability and accessibility guidelines in order to establish the characteristics of a user friendly website, and on the other to test these guidelines on eight library webcourses with user education to see how well they adhered to the guidelines. The methods used were literature survey and source studies. The guidelines found in the literature survey were divided into four different categories: document properties, structure and navigability, visual characteristics and accessibility. In order to establish the adequacy of the guidelines, I examined reference sources, mostly on the web. To a certain extent this examination has been based on HCI Human-Computer interaction theories. Eight sources were selected. They consisted of module based web courses in information literacy. Six of the eight courses were from the USA, one was British and one was Swedish. The web courses were examined and analysed in regard to the four categories. The result of the study was that six of the eight web courses well adhered to the criteria accessibility and usability. They were easy to access, downloaded fast and were easy to read. In conclusion, they were easy to use.