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BAI2011_Alm_Forsgren.pdf41.83 kBAdobe PDFView/Open
Title: Successful use of avatar/e-services – powerful, but needs a knowledge manager with proper methods
Authors: Alm, Håkan
Forsgren, Olov
Department: University of Borås. School of Business and IT
Issue Date: 2011
Citation: BAI2011 International Conference on Business and Information
Publisher: International Business Academic Consortium
Media type: text
Publication type: conference paper, peer reviewed
Subject Category: Subject categories::Engineering and Technology::Computer and Information Science
Strategic Research Area: Business and IT
Abstract: In this paper we are presenting some theoretical background, some practical applications and some future scenarios of the use of the human being as a metaphor for design and implementation of e-services/avatars. The main conclusion is that e-services/avatars technology is a powerful concept but without a new profession as knowledge manager in the background, there’s a big risk for failure. We are also presenting a co-design model as a tool for the knowledge manager.
URI/URL: http://bai-conference.org/BAI2011/Papers/5.Tech&Inn/5115.pdf
URI: http://hdl.handle.net/2320/9658
Sustainable development: sustainable development
Appears in Collections:Konferensbidrag / Conference papers (Informatics)

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